FAQS

You Can reach our live customer support team which is available fron 8:30 AM to 10:30 PM Mon-Sun.

In Case we are not available please fill in the query form and we reach you within 24hrs.

Dispatch is done within 48hrs, courier details are shared within 72 hrs and final delivery in 5-7 days after pickup.

Dispatch is done within 48hrs, courier details are shared within 72 hrs and final delivery in 5-10 days.

Courier Details are Shared within 3 working Days, if not done Please contact on Chat Support.

If tracking is shared, please be little responsive to track it, report within 7 days if Product not received. No complaints will be entertained after that.

All India Free Shipping

We will be happy to change the shipping address for you order untill its not processed status! Please Contact our Customer Care team on Chat in Live Hours or fill in the form in offline hours with your order number and the updated address ASAP.

we are only able to make changes to your order if it has not yet entered the packing process.

Please note that changes to your order may be limited during periods of high order volume, including launches and promotions.

Tracking details will be shared with you within 3 working days with all details on email.

Please check email spam folder also.

Below Conditions will effect the retrurn Process

• Product recived has the same size tag what you ordered.

In this case you have to pay the courier Charges as per actual both ways.

• Product recived has the different size tag what you ordered.

In this case we will take care of return and Shipping cost for new one.

Any issue with size should be reported same day of Delivery via customer support, else it will not be entertained.

Note: Pickup will Be arranged if feasible else you need to ship back.

Please make a parcel opening video for any issue related to damage or different items.

Without Parcel Video no Complains will be entertained.

Note: Nalains can have minor non visible finishing issues (i.e. minor glue leakage or thread coming out)

Please Visit: Return Policy

From my point of view, whatever is stylish, reasonable with good quality, and if it suits you than it doesn’t matter whether it is a copy or branded item.

So, vote is Yes, copy shoes really worth as it gives same look and feel as originals and suits your pocket too.

So We would suggest that if you are buying copy shoes than connect with us on whats app and get Live videos from us. If all these conditions are satisfied, purchase it do not think if it is branded, or is the first copy.

If it suits you, buy it from nalains a trusted shop for 7A Quality Shoes!!

As the name suggests – “nalains” means the shoes are not the original ones but look alike of an existing design of the luxury brand.

They look similar to the product but don’t have similar quality and processing, they are cheaper than the original one. nalains and clothes have their own market.

Note: The 7A quality products are made up of high-quality material but not as high as the original products. Other qualities are also available in the market like 6A which means Local Made not as good as the original product. 5A means more local material is used in making the replica.

Buyer Protection is a set of guarantees that enables buyers to shop with confidence on our website.

• If product is not same as video on the website.
• Has wrong shoe size and not which ordered

nalains is one of the most popular online shopping portal that sells quality nalains all across the India. It has been more than 4 years since we are in this business and proudly boast over 4500+ satisfied customers from all over India.

The product that we sell on our store include Men’s & Women’s Nalains.

100% Customer satisfaction is our priority number one and we provide the best online experience to our customer by providing the great selection of the products, low price, fast and free delivery with the best customer care service.

Note: Parcel Opening Video is required

These days most of us want to wear a luxury brand Shoes but they are not affordable. Most of us want to have luxury brands Shoes in their closest or in their wardrobe.

So keeping this thing in mind many manufacturers started to manufacture the exact copies of the luxury brand’s products. So the lookalike luxury products can be affordable by everyone at nalains.